A belated HAPPY NEW YEAR to all our wonderful travelers! We have been busy planning the 2018 tours for all of you; tours you have loved over the years plus a couple of new additions….we’re working on China, Italy, a River Cruise, London/Paris, etc. More info to follow with our next eBlast!
WE CONTINUE TO HEAR FROM many of our new Facebook friends. Again, welcome! A special thank you to Robert for all his social media knowledge. Contact him at firstname.lastname@example.org
IN ADDITION TO APPRECIATING ALL OUR TRAVELERS, where would we be without the inside support from Jean (who is also escorting), Stephanie (processes most of our reservations), Heather, just returned in early January (her new little girl, Brooklynn Janess, is already 4 months old, very, very cute and smiles all the time!), and of course, Kelly (who is actually in the Real Estate business but also helps out “old dad” by getting up at all hours of the early morning to check in our travelers in the San Gabriel Valley). Veronica and Robert, our newest employees, are adding so much to our operation . . . . . tackling major inside projects, plus Facebook, social media, escorting, etc., etc.
WE HAVE MANY TERRIFIC TOURS PLANNED FOR 2018! On our recent Monterey/Carmel Weekend Getaway our group had perfect weather (blue skies and puffy clouds), a wonderful itinerary which included a portion of Big Sur, Fisherman’s Wharf and Cannery Row, while many of our travelers even found time to visit the Monterey Bay Aquarium. In early February (5-7) we have our very fun Mesquite MusicFest—it’s our 3rd year and everyone loves it, followed by a Death Valley Weekend in late February (23-25). Mexico’s Copper Canyon (Mar 8-17). In April it’s the Grand Canyon National Park & Caverns, our New Orleans Extravaganza PLUS a Yosemite National Park Weekend Getaway. Come on, join the fun!
WE GET LETTERS: Two longtime travelers and friends of ours, Margie and Arthur G. of West Covina wrote us, “We really enjoy all the trips we have taken with Travel Time and look forward to many more in the future. Thank you all for your courtesy and the best of service.
We received a nice email from a couple that were on our October 2017 Eastern Canada Fall Foliage, Sharon and Luke L. of Alta Loma, “We just wanted to say thanks a lot for the great trip to Eastern Canada…we really enjoyed it and the Niagara Falls. We took a lot of photos…”
Then we heard from Pam D. of Yucaipa, who was a party of 4, after returning from our first Hearst Castle tour on Dec. 10, “Just wanted you to know we thoroughly enjoyed ourselves and are looking forward to another trip with you.”
And lastly, from our second Hearst Castle tour on Dec. 11, Fred and Kathy O. of Upland wrote me, “We so enjoyed the trip and especially since this was our first time traveling with Travel Time Tours. You and Ralph really know how to put together a well-organized fun tour and we’re hoping to travel with you again soon.”
Thank you everyone, we really love hearing from all of you.
BUSINESS NOTE #1: READ YOUR ITINERARY BEFORE THE TOUR: As you know, on all overnight tours we mail out an itinerary to you 7-14 days prior to the tour. In some cases, the departure time has changed slightly from your receipt. It is very important for you to verify departure times, etc. Always go with the times listed on our itinerary! We’d hate for you to miss the tour!!!
BUSINESS NOTE #2: TRIP CANCELLATION INSURANCE: If you are considering Trip Cancellation & Interruption Insurance (and TTT strongly recommends it on all overnight tours), we suggest you take it out within 14 days of your original reservation. By doing so the insurance company will “waive” any pre-existing conditions you may have. And that is very good for you! Any questions, just call our office . . . . we’re always happy to help.
BUSINESS NOTE #3: A WORD ABOUT ROOM MATES: If you would like to travel with us but need a roommate, please don’t be shy . . . just ask us. Sign up for the tour and as soon as we have another same-gender traveler looking for a roommate, we will contact each of you and exchange names and telephone numbers. Give them a call and check ‘em out. It usually always works out. But if we are unable to find you a roommate and you do NOT want to go as a single, your deposited monies are FULLY refundable. You have nothing to lose . . . . come on, call us today.
BUSINESS NOTE #4: THE NIGHT BEFORE OR MORNING OF A TOUR: If you have an “issue” kindly CALL or TEXT your escort (cell # on your itinerary), not our office number.
BUSINESS NOTE #5: ID ON LUGGAGE A MUST: You’ll notice that on many of our Overnight tours, we are using stick-on luggage decals (instead of luggage tags) to indicate your pickup point for the bus driver. But it is VERY important for you to have your own ID tag on each piece, especially your carry-on. Thanks for your cooperation . . . . . . this is for your benefit.
BUSINESS NOTE #6: CHANGES AFTER ITINERARY RECEIVED: As of April 2017, once our itineraries have been mailed to you, a $25.00 change fee will be imposed on most changes. That refers to name changes, roommates and pick-up points, etc.
I KNOW YOU’VE SEEN OUR BUSINESS NOTES BEFORE, but we can’t stress them enough.
My Warmest Wishes to All . . . . Mary